Welcome to The Green Revolution (“TGR”, “we”, “our”, or “us”). These Terms and Conditions govern your access to and use of our website www.thegreenrevolution.ae, and any products, services, features, content, tools, or applications made available by us (collectively, the “Platform”).
By using our Platform, purchasing from us, or interacting with our services in any way, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website or services.
1. Legal Entity
The website www.thegreenrevolution.ae is owned and operated by The Green Revolution For Flowers and Ornamental Plants Trading LLC, a company legally registered and operating in the United Arab Emirates (UAE), with its principal place of business in Dubai.
2. Eligibility
By using this website, you represent and warrant that:
- You are at least 18 years of age.
- You have the legal capacity to enter into a binding agreement.
- You will comply with these Terms, our Privacy Policy, and all applicable laws and regulations.
We reserve the right to deny access to any user at our sole discretion without prior notice.
3. Products and Services
TGR offers the sale and delivery of indoor and outdoor plants, gardening supplies, accessories, workshops, and related services through its website. All product descriptions, pricing, and availability are subject to change at any time without notice.
We take great care in ensuring accuracy in our plant profiles and product information. However, due to the natural and perishable nature of plants, variations in color, size, and condition may occur. Images are for illustrative purposes only.
We reserve the right to limit quantities and refuse service where necessary, including but not limited to suspected misuse, fraud, or violation of our policies.
4. Orders, Payments, and Pricing
4.1 Order Acceptance
All orders placed through our website are subject to acceptance by TGR. Confirmation of receipt of your order does not constitute final acceptance. We reserve the right to refuse or cancel any order, for any reason, including but not limited to:
- Product unavailability
- Pricing or typographical errors
- Payment issues
- Shipping restrictions
You will be notified promptly if your order is canceled or delayed.
4.2 Payments
All prices are listed in AED (United Arab Emirates Dirham) and include applicable VAT unless otherwise specified. We accept payments through secure third-party gateways. TGR does not store your card details.
We do not store, sell, share, rent, or lease your debit/credit card details or personally identifiable information to any third parties.
By submitting payment details, you warrant that you are authorized to use the payment method provided.
5. Shipping and Delivery
TGR delivers across select areas in the UAE. Delivery timelines are estimates and may be affected by weather, availability, logistics, or other unforeseen circumstances.
- Delivery fees may apply and are indicated during checkout.
- Same-day or next-day delivery is subject to availability.
- We may contact you to reschedule delivery if access to the delivery location is restricted or if conditions are unsuitable for the plant's safety.
We are not responsible for delays or failures in delivery caused by incorrect addresses, lack of access, or events outside our control.
6. Returns and Refunds
Due to the perishable nature of plants, we generally do not accept returns. However, if your order arrives damaged, unhealthy, or not as described, please notify us within 24 hours of delivery along with photographic evidence.
We may, at our sole discretion, offer a:
- Replacement
- Store credit
- Refund (in rare cases)
Requests submitted after 24 hours may not be eligible for action. Refunds, where approved, will be processed through the original method of payment within a reasonable timeframe.
We reserve the right to refuse refunds if misuse, negligence, or failure to follow plant care instructions is suspected.
7. Intellectual Property
All content on this website, including but not limited to text, logos, branding, graphics, images, videos, product descriptions, plant profiles, care guides, and website layout, is the property of TGR or its licensors and is protected by intellectual property laws.
You may not copy, reproduce, distribute, modify, republish, transmit, or use any part of the website or its content for commercial or public purposes without our express written consent.
8. User Conduct
You agree to use this website lawfully and respectfully. You shall not:
- Use the Platform for any unlawful or fraudulent purpose
- Impersonate any person or misrepresent your identity
- Upload or transmit harmful code or malware
- Interfere with the operation or functionality of the Platform
- Violate any applicable laws or regulations
TGR reserves the right to investigate violations and take appropriate legal action, including terminating access.
9. Promotions, Gift Cards, and Campaigns
From time to time, TGR may run offers, discounts, promotions, or campaigns, including gifting initiatives (e.g., Ramadan meal programs). All such programs are governed by their specific terms and conditions and may be modified or discontinued at any time without notice.
Gift Cards sold by TGR:
- Are valid for 6 months from the date of issue
- Must be redeemed in full in a single transaction
- Are non-refundable and non-redeemable for cash
10. Limitation of Liability
To the fullest extent permitted under applicable law, The Green Revolution For Flowers and Ornamental Plants Trading LLC (“TGR”) disclaims all warranties—express or implied—regarding the accuracy, reliability, suitability, or completeness of any content, products, or services provided on or through the website.
Due to the perishable and living nature of plants, TGR does not and cannot guarantee the longevity, color, health, or flowering of plants after delivery. Several factors—such as care, environmental conditions, placement, watering, nutrition, repotting, and climate—impact plant life beyond our control. While we offer accurate care instructions and source high-quality plants, TGR shall not be held liable for any natural degradation, death, wilting, discoloration, or decline in condition of any plant after it has been delivered in healthy form.
TGR shall not be liable for any indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to:
- Loss of business or profits
- Loss of data or goodwill
- Personal injury or property damage
- Business interruption
- Any inability to use, delay in use, or unavailability of the website, services, or products
Even if TGR has been advised of the possibility of such damages, our liability shall in all cases be limited to the amount you actually paid for the specific product or service giving rise to the claim.
We do not assume responsibility for errors or omissions, including typographical, pricing, or descriptive errors. All content and products are provided “as is” and “as available,” without any guarantee of performance, outcome, or specific results.
In jurisdictions that do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability is limited to the maximum extent permitted by law.
11. Indemnity
To the fullest extent permitted by applicable law, you agree to fully indemnify, defend, and hold harmless The Green Revolution For Flowers and Ornamental Plants Trading LLC, its affiliates, owners, directors, officers, employees, agents, contractors, licensors, and service providers (collectively, “TGR Parties”) from and against any and all claims, demands, liabilities, damages, losses, costs, judgments, fines, penalties, interest, and expenses (including but not limited to reasonable attorneys’ fees and legal costs) arising out of or relating to:
- Your use, misuse, or attempted use of our website, services, or products;
- Any breach of these Terms and Conditions, our Privacy Policy, or any other agreement or legal obligation with TGR;
- Any violation of applicable laws or regulations;
- Any infringement or misappropriation of the intellectual property, proprietary rights, or privacy rights of any third party;
- Any negligence, misconduct, fraud, or willful wrongdoing by you or anyone acting on your behalf;
- Any dispute between you and a third party in connection with your use of the Platform;
- Any damages caused to TGR property, systems, or reputation as a result of your actions or omissions.
This indemnity obligation will survive the termination or suspension of your use of the Platform and shall remain in full force and effect regardless of any subsequent agreement between you and TGR.
TGR reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate fully with our defense and settlement efforts. You may not settle any matter without our prior written consent.
12. Privacy
Your privacy is important to us. All data collection and usage practices are governed by our Privacy Policy, which is an integral part of these Terms.
13. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.
14. Force Majeure
TGR shall not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including but not limited to natural disasters, pandemics, acts of government, labor disputes, supply chain disruptions, or technical failures.
15. Modification of Terms
We reserve the right to update, modify, or replace any part of these Terms at our sole discretion. Changes will be posted on this page and will be effective immediately upon posting. Your continued use of our website constitutes your acceptance of the revised Terms.
16. Termination
We may suspend or terminate your access to the Platform at any time, with or without cause or notice. You may also stop using our services at any time.
Provisions related to liability, intellectual property, indemnity, and governing law will survive any termination.
17. Contact Us
For any questions regarding these Terms, your orders, or general support, please contact us:
📧 care@thegreenrevolution.ae
📞 [Insert Customer Service Number]
📍 Dubai, United Arab Emirates
Thank you for being part of The Green Revolution. Our Terms exist to protect both you and us, and to create a transparent and nurturing environment—just like our plants. 🌿